This happens if the “Connect to console” check box in the server settings in Xtralogic RDC is ticked off (on Windows 2003 it is the same as /console option with mstsc) and an administrator user is already logged in on the server console. Before a regular user will be able to log in on the console, the administrator user needs to log off from the console.

This happens if the “Connect to console” check box in the server settings in Xtralogic RDC is ticked off. It is the same as /admin option with mstsc and can be used only by admins on Windows 2008.

The Master password can be reset only by re-installing the app or clearing the app data (global phone Menu > Settings>Applications>Manage applications>Remote Desktop>Clear data). Your saved servers’ settings will be lost.

Yes, the app works over VPN connections.
Some VPNs, though, do not allow the Google Play app communicate with Google servers to verify the app license. Workaround in this case is to try to connect when you are not on VPN, the connection will fail, but the license will be verified and cached for about a week and you will be able to connect over VPN.
Also, the PPTP VPN on Android sometimes, in certain configurations, is not working reliably. See Android Issue 4706.
You can check your VPN connection by using Internet browser on the phone while connected over VPN.

The reason this problem occurs is because because drive mapping is disabled on the remote server, but enabled in server server settings in Xtralogic RDC.

There is probably some problem with Windows licensing on your server, this can be worked around by deleting stored Windows client licenses in the app. Please go to Menu > Settings > Clear Windows licenses.

In the server settings in the app, go to advanced tab and select Sound->Play sound on the client. You also might need to log off the current Windows session completely (Start > Log off).

Register the new phone with the same Google account you had used to purchase the app. Then the app will be available in the My Apps section of the Android Market app.

Touch, release, touch, drag, release. It is similar to a double click, only on the second click don’t release your finger but drag instead and release only then done with dragging.

To make a right click, touch, hold for at least 1 second without moving.

One reason might be incorrect date and time setting on the Android device. The license verification mechanism depends on the correct time being set on a device.

Another reason might be that some VPNs do not allow the Market app communicate with Google servers.
Workaround in this case is to try to connect when you are not on VPN, the connection will fail, but the license will be verified and cached for about a week and you will be able to connect over VPN. Sorry for the inconvenience.

The application is relying on the Google Android Market License Verification service to make sure it is licensed for use on the device. The licensing status is obtained through the Android Market application and cached for the next 24 hours. There has to be an Internet connection (over WiFi or cellular data network) when the application runs for the first time, so that the licensing status can be initially verified. After the licensing status is initially verified, the application can be used for one week without Internet connection. After one week the Internet connection will be required to verify the licensing status.

Go to Settings and change the “Use null input type” checkbox.

Specify a non-default port by specifying it after a colon, e.g. 192.168.1.50:6000. Please note that the default RDP port 3389 does not need to be explicitly specified.